CUSTOMER SERVICE

CUSTOMER SERVICE

Shipping & Delivery

A Glass Case uses the United States Postal service Priority Mail option to ship all orders. Most orders arrive 3-7 days after payment has been received. All orders can be tracked through www.usps.com within 24-48 hours after a shipping confirmation has been sent to the email you provided.

Please allow 1 business day for order processing. Most orders will ship within 24 hours of being received.

 

International Customers

We currently ship to the US, Canada, Mexico and all countries in Europe. If you are outside of these areas and would like to place an order please contact info@aglasscase.com for additional international shipping options.


Return Policy

ALL SALES ARE FINAL. However, we specialize in happy customers! If you are dissatisfied for any reason, please contact  orders@aglasscase.com with your concern.

 

Privacy Policy

A Glass Case is committed to respecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not sell any information to third parties. The only information shared is related to your processing. 

In addition, when you place an order with A Glass Case your personal information and credit card information are safe. From time to time we may send you an email updating you of our current happenings. If you do not wish to receive these emails, let us know and we'll remove you from our list. 


Frequently Asked Questions

Where do I enter a discount code? When you checkout in A Glass Case, you will be directed to PayPal to enter all of your payment information. Once the information is entered and verified through PAYPAL you will be redirected back to A Glass Case to complete your transaction and confirm the amount. Here you will be directed to enter your DISCOUNT CODE, choose shipping options and taxes (if applicable) will be added. Your final amount will show at the top of the page and you will be directed to confirm and complete the transaction.